Privacy Policy arai66 – Your Personal Data Protection

1Introduction

Arai66 is an online entertainment platform operating under the domain arai66.vu. We understand that your trust is the foundation of our relationship, and protecting your personal data is part of our commitment to that trust.

This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of personal information you provide when registering, using the platform, or interacting with our support team. It also covers data collected automatically when you browse our website.

By using the arai66 platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact us to close your account if needed.

2Data We Collect

Arai66 collects your personal data through several methods depending on your interactions with our platform. The following are the categories of data we collect:

Data You Provide Directly:

• Personal identification details such as full name, date of birth, and gender collected during account registration.
• Contact details including email address and mobile number.
• Residential address information for KYC verification purposes.
• Identity documents such as a copy of your MyKad, passport, or other official documents requested during the verification process.
• Financial information including bank account numbers or digital wallet details registered for deposits and withdrawals.
• Any information you share while communicating with our customer support team.

Data Collected Automatically:

3How We Use Your Data

The personal data we collect is used for the following purposes, all of which are directly related to delivering the best arai66 experience to you:

• Account Management: Creating and maintaining your account, processing registration, and verifying your identity through the required KYC process.
• Transaction Processing: Processing deposits, managing withdrawals, and maintaining accurate financial records for each member account.
• Platform Security: Detecting and preventing fraud, money laundering, multi-account abuse, and any other suspicious activity that could compromise platform integrity.
• Customer Support: Handling inquiries, complaints, and support requests submitted to our support team.
• Regulatory Compliance: Fulfilling legal obligations and reporting requirements to the relevant regulatory authorities.
• Service Improvement: Analyzing usage patterns in aggregate and anonymized form to improve platform features and the overall user experience.
• Marketing Communications: Sending information about promotions, bonuses, and special offers to members who have consented to receive such communications.
• Responsible Gaming: Monitoring gameplay activity patterns to identify signs of problem gambling and providing appropriate assistance or intervention when necessary.

4Data Sharing

Arai66 does not sell or disclose your personal data to third parties for marketing purposes without your consent. However, we may share your data with the following parties under certain lawful circumstances:

• Payment Providers: Information required to process deposit and withdrawal transactions is shared with our payment service providers, who are bound by strict data protection agreements.
• Game Providers: Details required to verify member eligibility and process gameplay may be shared with third-party game software providers operating within our platform.
• Technology Service Providers: Companies providing infrastructure, cloud computing, analytics, and security services that help us operate the platform effectively.
• Regulatory and Enforcement Body: Where the law requires disclosure, we will share the necessary information with the relevant authorities, including financial crime prevention agencies.
• Identity Verification Services: Third-party KYC and age verification service providers that help us ensure all members meet eligibility requirements.

All third parties receiving arai66 member data are bound by data protection agreements that hold them to the same security and confidentiality standards as our own. They are not permitted to use that data for any purpose beyond what is specified in the agreement.

5Cookies & Tracking Technologies

Arai66 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login verification and session management. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information about how you use our platform — the pages visited most frequently and any errors you may encounter. All information is anonymous and used solely for improvement purposes.
• Functional Cookies: Allowing the platform to remember your preferences such as language and display settings to deliver a more personalized experience.
• Analytics Cookies: Helping us understand platform traffic, usage patterns, and feature effectiveness through aggregated, non-identifying data.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the arai66 platform.

6Data Storage & Security

Arai66 implements robust technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or improper disclosure:

• Data encryption in transit using 256-bit TLS/SSL protocols for all communications between the server and your device.
• Data encryption at rest for all sensitive information stored in our databases.
• Role-based access control (RBAC) ensuring internal staff can only access data necessary for their specific responsibilities.
• Continuous security monitoring and an always-active intrusion detection system.
• Regular security audits and independent penetration testing to identify and address any vulnerabilities.
• Regular data backup procedures to ensure recovery is possible in the event of a technical incident.

Data Retention Period: arai66 retains your personal data for as long as your account is active or as long as necessary to provide our services. Following account closure, certain data may be retained for periods required by applicable legal and regulatory obligations, typically between 5 and 7 years for financial records.

7Your Rights

As an arai66 member, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights without undue obstacles:

To exercise any of the rights above, please contact the arai66 customer support team via live chat or the email address listed at the bottom of this document. Your request will be processed within 30 business days.

8Children's Privacy

The arai66 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process any personal data from individuals under the age of 18.

If we discover that personal data has been collected from someone under the age of 18 without proper age verification, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who believe their child has registered on this platform without authorization are encouraged to contact us immediately.

9Cross-Border Data Transfers

In the course of its operations, arai66 may transfer and store your personal data on servers located outside your country of residence. This occurs when we use cloud service providers or international technology partners.

• All cross-border data transfers are carried out with appropriate safeguards to ensure your data remains secure.
• We ensure that all recipients of data outside the country of origin comply with equivalent or higher data protection standards.
• Legally binding data processing agreements exist between arai66 and all third parties receiving international data transfers.

By using the arai66 platform, you understand and agree that your data may be transferred, stored, and processed outside your country in accordance with this Privacy Policy.

10Privacy Policy Amendments

Arai66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer.

• Members will be notified of any material amendments via in-platform notifications or email to their registered address.
• The "Last Updated" date at the top of this document will be updated each time an amendment is made.
• Continued use of the platform after the effective date of any amendment constitutes your acceptance of the updated policy.
• We encourage you to review this page regularly to stay informed about how we handle your personal data.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom right corner of the arai66 platform.
• Email: [email protected] — We aim to respond within 24–48 business hours.
• FAQ Page: Visit the page FAQ us for answers to frequently asked questions about privacy and account security.